We conducted a thorough device audit for YourITMan MSP, utilizing their Datto system to ensure accurate categorization of all managed devices based on the services they receive. This process involved identifying and removing obsolete or inactive machines to streamline the system.
Additionally, we implemented an ad hoc management system for legacy customers, enhancing the organization’s ability to maintain and support a diverse range of devices effectively. The audit improved operational efficiency and data accuracy, ensuring better service delivery and management.